Contact

Company Information

Name: GUOCALI

Registered Address:
66 Avenue des Champs-Élysées
75008 Paris, France

Email: contact@guocali.com
Phone: +33 9 55 73 41 49
E-mail: contact@guocali.com
Phone Number: +33955734149

Opening Hours

  • Monday to Friday: 09:00 – 19:00 CET
  • Saturday: 10:00 – 17:00 CET

Sunday & Public Holidays: Closed

Frequently asked questions
What payment methods do you accept?
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Visa
Do you offer international shipping?

Yes. Estimated delivery takes 1–10 business days depending on the shipping zone. Free shipping over $90 (or $150 for India, UAE, South Africa, Philippines, Kenya).

Read our full Shipping Policy
Can I cancel my order?

Due to our fast processing times, orders cannot be cancelled once placed. If you no longer want your items, you can return them for a refund after delivery by following our return process.

Log in → Order History → Select item → Choose reason → Submit
What is your return policy?

Log in → Order History → Select item → Choose reason → Submit

We'll email you return instructions within 24 hours.
How do I return or exchange an item?

We don't currently offer direct exchanges. The fastest way to get a different item is to return your current item and place a new order separately. Once your return is received and processed, you'll receive a refund.